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Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
| Service | Connections Currently Active | Recent Disconnects | Status | |
|---|---|---|---|---|
 |
ADSL2PLUS | 96.9% | 2.2% | OK |
|
FTTC | 99.1% | 0.4% | Great |
|
FTTP | 99.5% | 0.4% | Great |
|
SOGEA | 99.3% | 0.8% | Great |
 |
FTTH | 99.6% | 0.5% | Great |
|
FTTP-CF | 100% | 0% | Great |
|
FTTP-CFLA | 99.6% | 0% | Great |
 |
FTTP-FF | 100% | 0.2% | Great |
 |
MOBILE | 100% | 3.7% | OK |
 |
FTTP-ITS | 100% | 0% | Great |
 |
FTTP-MS3 | 97.8% | 0% | OK |
 |
FTTP-TR | 100% | 0% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - DSLAM - NNBIGT - Settle - SFT | Updated | 19/09 09:07 | 19/09 10:30 | 20/09 10:19 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZCYDST /shelf=0/slot=1/sub_slot=1 - Central - GW/TH | Updated | 18/09 17:31 | 19/09 10:00 | 24/09 07:31 | ||
| Fibre - Under Investigation - IL2SOLT - BAACYT /shelf=0/slot=11/port=1 - Bangor - BG | Updated | 19/09 08:54 | 19/09 09:15 | 19/09 14:54 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZCEEPD /shelf=0/slot=1/sub_slot=1 - Ardrossan - AJC | Updated | 15/09 12:13 | 19/09 07:45 | 23/09 17:00 | ||
| Fibre - General wear and tear - SPLITTER NODE - TMZCYDST - Central - GW/TH | Updated | 18/09 08:59 | 18/09 23:45 | 24/09 10:34 | ||
| Fibre - Under Investigation - CBT - CBZHNUWX - Thirsk - TI | Updated | 17/09 15:03 | 18/09 16:00 | 24/09 13:15 | ||
| Fibre - Under Investigation - CBT - CBZCWDRK - Ardrossan - AJC | Updated | 17/09 11:26 | 18/09 15:45 | 24/09 13:12 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZDEAYB /shelf=0/slot=1/sub_slot=1 - Langholm - LPS | Updated | 17/09 08:46 | 18/09 15:30 | 24/09 09:32 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZCJWOW /shelf=0/slot=1/sub_slot=1 - Kenmore - KEN | Updated | 17/09 17:18 | 18/09 14:45 | 23/09 07:49 | ||
| Fibre - General wear and tear - CBT - CBAAFJD - Cumbernauld - CUJ | Updated | 14/09 12:19 | 18/09 09:30 | 25/09 17:00 | ||
| Copper - Under Investigation - PCP - 41 - Hainault - L/HAI | Updated | 14/09 12:47 | 18/09 08:00 | 25/09 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - L - Finchley - L/FIN | Updated | 13/09 09:15 | 18/09 07:45 | 23/09 18:20 | ||
| Copper - Damage - Storm - DP - 108 - Caersws - CZX | Updated | 15/09 10:46 | 17/09 09:45 | 25/09 10:40 | ||
| Copper - Theft/Attempted Theft - PCP - 4 - Adwick Le Street - AEK | Updated | 16/09 12:36 | 17/09 09:15 | 23/09 17:00 | ||
| Copper - Theft/Attempted Theft - PCP - 1 - South Rauceby - SRY | Updated | 15/09 15:58 | 16/09 15:30 | 25/09 17:04 | ||
| Fibre - Under Investigation - IL2SOLT - BAANFI /rack=1/shelf=1/slot=LT14/port=29 - Barking - L/RIP | Cleared | 18/09 17:02 | 19/09 08:45 | 19/09 02:47 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Openreach Planned Maintenance - Multiple sites - 19179 (New) | Openreach will be carrying out planned upgrade works in the following areas: Walworth (CLWAL) Thornton Heath (LSTHO) Padgate (LVPAD) Stockport (MRSTO) Scarborough (MYSCA) Darlington (NEDL) Hartlepool (NEHAL) Chesham (SMCSH) Oxford (SMOF) Weston-super-Mare (SSWSM) Ascot (THAS) and Burslem (WMBUR) The maintenance window is scheduled between 00:00 and 06:00. Some Openreach customers at the affected exchanges will experience a single outage of up to thirty minutes (30 mins) is expected while the work is carried out. We regret any inconvenience this may cause. | ||
| Planned Maintenance - WWYEOV-Yeovil (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 5 hours during the maintenance window. | ||
| Planned Maintenance - EMHNDON-Huntingdon (Update) | Our supplier has updated the planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. |
All prices shown include VAT @ 20%.
