There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
Our network providers perform essential maintenance on their networks during the early hours of the morning.
Reconnections and short periods of down time may be experienced.
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.4% | 0.4% | Great |
| Fibre Heroes | 99.8% | 0.7% | Great |
| Openreach | 99.3% | 0.5% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - DSLAM - NMBXOV - Norwich City - NC/CY | Updated | 22/12 04:24 | 22/12 05:30 | 23/12 23:59 | ||
| Fibre - Under Investigation - DSLAM - NMBOFH - Ryde - RD | Updated | 21/12 13:39 | 21/12 22:00 | 22/12 16:41 | ||
| Copper - Under Investigation - Exchange Cable - T - Ashby De La Zouch - AZ | Initial | 21/12 09:32 | 21/12 10:00 | 29/12 17:22 | ||
| Fibre - Under Investigation - FIBRE DP - DAAGFIO - Otterburn - OBJ | Updated | 18/12 15:20 | 20/12 15:00 | 24/12 22:13 | ||
| Copper - 3rd Party Damage - Public Unknown - PCP - 4 - Combwich - ZWK | Updated | 19/12 16:13 | 19/12 17:15 | 26/12 17:10 | ||
| Copper - Under Investigation - SCP - 1/1 - Porlock - PLK | Updated | 14/12 11:55 | 19/12 16:30 | 24/12 17:00 | ||
| Fibre - Under Investigation - FIBRE DP - DAAJDUZ - Pumpsaint - PQS | Updated | 09/12 15:54 | 19/12 15:45 | 23/12 14:47 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZCMXUE - Lampeter - LAK | Updated | 19/12 10:16 | 19/12 15:15 | 24/12 20:30 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSAADGM - Ashford - L/AF | Updated | 19/12 14:30 | 19/12 15:15 | 26/12 15:03 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSACUAQ - Lampeter - LAK | Updated | 11/12 11:46 | 19/12 15:00 | 23/12 21:14 | ||
| Copper - Damage - Storm - DP - 22 - Llansannan - LNF | Updated | 10/12 15:43 | 19/12 14:45 | 23/12 12:10 | ||
| Copper - General wear and tear - DP - 1768 - Paddington - L/PAD | Updated | 19/12 12:25 | 19/12 12:45 | 29/12 17:00 | ||
| Copper - 3rd Party Damage - Public Unknown - DP - 794 - Armagh - AR | Updated | 18/12 13:03 | 19/12 11:30 | 25/12 13:01 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZCPXJS - Newton Stewart - NHY | Updated | 15/12 08:13 | 19/12 09:15 | 24/12 08:35 | ||
| Copper - Water Ingress - Exchange Cable - AG - Langley Mill - LLY | Updated | 18/12 17:31 | 19/12 09:00 | 31/12 17:28 | ||
| Fibre - Under Investigation - CBT - CBDXBLJ - Lampeter - LAK | Updated | 06/12 14:54 | 18/12 09:30 | 23/12 09:54 | ||
| Copper - 3rd Party Damage - Public Known - PCP - 9 - Highworth - HIW | Updated | 13/12 19:31 | 18/12 09:00 | 02/01 17:00 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHK - Lampeter - LAK | Updated | 14/12 12:26 | 18/12 08:30 | 26/12 08:12 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - R - Finningley - FGY | Updated | 04/12 13:01 | 17/12 16:30 | 26/12 17:00 | ||
| Copper - Water Ingress - DP - 347 - New Southgate - L/ENT | Updated | 03/12 15:40 | 17/12 07:45 | 24/12 16:32 | ||
| Fibre - Under Investigation - FIBRE DP - DAAGGHC - Lampeter - LAK | Updated | 14/12 12:26 | 16/12 14:15 | 24/12 19:25 | ||
| Copper - Water Ingress - PCP - 4 - Copplestone - ZPG | Updated | 28/11 16:46 | 15/12 12:45 | 23/12 07:35 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHI - Lampeter - LAK | Updated | 09/12 14:35 | 15/12 09:00 | 23/12 14:50 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHE - Lampeter - LAK | Updated | 10/12 10:35 | 15/12 09:00 | 23/12 14:50 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - Chorlton Cum Hardy (MRCHO) (New) | Engineers will be performing maintenance affecting services at Chorlton Cum Hardy (MRCHO) exchange. Services at risk for maintenance window. | ||
| Planned Maintenance - Prestwich (MRPRE) (New) | Engineers will be performing maintenance affecting services at Prestwich (MRPRE) exchange. Services at risk for maintenance window. | ||
| Planned Maintenance - Northwich (MRNOR) (New) | Engineers will be performing maintenance affecting services at Northwich (MRNOR) exchange. Services at risk for maintenance window. | ||
| Planned Maintenance - Macclesfield (MRMAC) (New) | Engineers will be performing maintenance affecting services at Macclesfield (MRMAC) exchange. Services at risk for maintenance window. | ||
| Planned Maintenance - Cheadle Hulme (MRHUL) (New) | Engineers will be performing maintenance at Cheadle Hulme (MRHUL). No outage is expected, though services are considered at risk for the duration of the maintenance window | ||
| Planned Maintenance - NDTWE-Tunbridge Wells, NDWMA-West Malling, NEBA-Bishop Auckland (New) | Our supplier is carrying out planned maintenance affecting the listed exchanges. Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - LNPOP-Poplar (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 3 hours during the maintenance window. | ||
| Planned Maintenance - NDSIT-Sittingbourne, NDTHA-Thanet (New) | Our supplier is carrying out planned maintenance affecting the listed exchanges. Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - Multiple Exchanges (New) | Our supplier is carrying out planned maintenance affecting the following exchanges: NDMAI-Maidstone NDRAM-Ramsgate NDSIT-Sittingbourne NEBW-Berwick NEDL-Darlington Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - Multiple Exchanges (New) | Our supplier is carrying out planned maintenance affecting the following exchanges: NDEGR-East Grinstead NDFAV-Faversham NDFOL-Folkestone NDHBA-Herne Bay Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - Multiple Exchanges (New) | Our supplier is carrying out planned maintenance affecting the following exchanges: MYSKP-Skipton MYYO-York NDASF-Ashford NDCAN-Canterbury Customers will lose connectivity for 2 hours during the maintenance window. | ||
| Planned Maintenance - WMKD-Kidderminster (New) | Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 1 hour during the maintenance window. | ||
| Planned Maintenance - NDASF (Ashford) (New) | We will be carrying out planned maintenance during the scheduled window. Your services will be at risk during this time, and connectivity may be briefly affected. We apologise for any inconvenience this may cause. | ||
| Planned Maintenance - Preston (PR1) (New) | We will be carrying out scheduled overnight maintenance that may briefly affect your services. We apologise for any inconvenience this may cause and appreciate your understanding. |
