There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Broadband - ADSL/FTTC/FTTP | Good Service |
|---|---|
| Broadband - EtherWifi | Good Service |
| E-Mail - Incoming (POP/IMAP/Webmail) | Good Service |
| E-Mail - Incoming (Spam Filtering) | Good Service |
| E-Mail - Outgoing (SMTP) | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Letchworth | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Amsterdam | Good Service |
| Peering - Frankfurt | Good Service |
| Peering - London | Good Service |
| Peering - Paris | Good Service |
| Peering - Stockholm | Good Service |
| Service Update | Good Service |
| Support - Telephone | Good Service |
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.4% | 0.2% | Great |
| Fibre Heroes | 99.5% | 0.3% | Great |
| Openreach | 98.8% | 0.4% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - DSLAM - NMDMMI - Ruislip - L/RP | Updated | 21/11 01:09 | 21/11 07:00 | 21/11 23:59 | ||
| Fibre - Under Investigation - DSLAM - NMABJR - Parsons Green - L/REN | Updated | 20/11 00:40 | 21/11 07:00 | 21/11 15:00 | ||
| Fibre - Under Investigation - DSLAM - NAALRN - Garvagh - CWM | Updated | 21/11 06:14 | 21/11 06:45 | 22/11 19:14 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGBU /shelf=0/slot=11/port=3 - Upton Park - L/GRA | Updated | 20/11 22:57 | 20/11 23:30 | 21/11 04:56 | ||
| Copper - Under Investigation - Exchange Cable - D - Caversham - CAV | Updated | 20/11 10:23 | 20/11 16:00 | 28/11 17:00 | ||
| Copper - Water Ingress - Exchange Cable - B - Tiverton - TE | Updated | 19/11 11:31 | 20/11 15:30 | 27/11 17:00 | ||
| Copper - Water Ingress - DP - 8 - Lochmaben - LSU | Updated | 19/11 09:54 | 20/11 15:15 | 26/11 17:46 | ||
| Fibre - Under Investigation - CBT - CBBAJBX - Harehills | Updated | 20/11 09:30 | 20/11 14:45 | 22/11 09:30 | ||
| Copper - 3rd Party Damage - Public Known - DP - 1070 - Fulham - L/FUL | Updated | 18/11 11:51 | 20/11 14:15 | 26/11 14:41 | ||
| Fibre - Under Investigation - CBT - CBZEYHCT - Whitchurch | Initial | 20/11 10:33 | 20/11 10:45 | 22/11 10:33 | ||
| Fibre - Power Loss - DSLAM - NMENPD - Overseal - SWG | Updated | 16/11 04:34 | 20/11 10:30 | 22/11 16:08 | ||
| Fibre - Hardware Failure - IL2S - BAAIEA - Ilford North - L/VAL | Updated | 20/11 08:43 | 20/11 10:00 | 22/11 18:00 | ||
| Fibre - General wear and tear - DSLAM - NNBOJO - Hulme Hall - MR/HUL | Updated | 20/11 07:02 | 20/11 09:45 | 26/11 07:02 | ||
| Copper - 3rd Party Damage - Public Unknown - DP - 93 - Overseal - OBR | Updated | 16/11 05:07 | 19/11 08:30 | 26/11 18:00 | ||
| Copper - General wear and tear - DP - 220 - Martock - MHC | Updated | 06/11 14:28 | 19/11 07:45 | 21/11 07:34 | ||
| Copper - 3rd Party Damage - Public Unknown - PCP - 2 - Collyhurst - MR/COL | Updated | 13/11 22:15 | 18/11 14:00 | 25/11 18:00 | ||
| Copper - General wear and tear - PCP - 21 - Southall - L/SOU | Updated | 14/11 11:11 | 18/11 13:00 | 25/11 16:51 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGMN /shelf=0/slot=18/port=3 - Altrincham - MR/ALT | Cleared | 19/11 10:43 | 21/11 05:15 | 21/11 05:01 |
The area codes below currently have planned engineering work taking place which may affect the broadband service on some lines for varying periods of time.
| Area Code | Towns Affected |
|---|---|
| 01424 | Hastings, Bexhill, Baldslow, Battle, Guestling, Crowhurst, Brightling, Cooden, Castleham, Sedlescombe, Brede, Ninfield, |
| 01709 | Rotherham, Rotherham North, Wickersley, Wath Upon Dearne, Rawmarsh, Mexborough, Maltby, Conisbrough, Parkgate, Thrybergh, Goldthorpe, |
| 01633 | Newport, Maindee, Penhow, Rhiwderin, Llanwern, Caerleon, Machen, Tredunnock, Maesglas, Cwmbran, Risca, Castleton, Newport Chartist, Magor, |
| 01435 | Horam Road, Rushlake Green, Heathfield, Mayfield, Burwash, |
| 01670 | Blyth, Morpeth, Ashington, Bedlington, Cramlington, Red Row, Hartburn / Morpeth, Scots Gap, Whalton, Longhorsley, Felton, Stannington, Ulgham, Lynemouth, |
| 01661 | Ponteland, Prudhoe, Stocksfield, Wylam, Stamfordham, Belsay, |
| 01830 | Otterburn, Capheaton, Kirkwhelpington, |
| 01677 | Bedale, Constable Burton, Jervaulx, Well, |
| 01609 | Kirkby Fleetham, Northallerton, Great Smeaton, East Harlsey, Osmotherley, |
| 01765 | Ripon, Sawley, North Stainley, Melmerby, Kirkby Malzeard, Bishop Monkton, Masham, |
| 01142 | Mosborough, Intake, Attercliffe, Sheffield Cutler, Bradfield, Sharrow, Beauchief, Wadsley Bridge, Woodhouse, Ranmoor, Broomhill, Oughtibridge, Ecclesfield, Meadowhall, Woodseats, Greenhill, Stocksbridge, Holmesfield, High Green, Aston Common, |
| 01626 | Newton Abbot, Teignmouth, Bickington, Bovey Tracey, Chudleigh, Dawlish, Shaldon, Starcross, |
| 01912 | Newcastle West, Newcastle (ne), Jesmond, Gosforth, Kenton, Benton, Killingworth, Wideopen, Newcastle East, North Shields, Denton Burn, Lemington, Wallsend, Seaton Delaval, Dudley, Whitley Bay, South Shields, |
| 01914 | Birtley, Low Fell, Ryton, Blaydon, Washington, South Shields, Jarrow, Lemington, Kenton, Gosforth, Felling, Dunston, Gateshead, Whickham, |
| 01851 | Callanish, Stornoway, Shawbost, Port Of Ness, Back, Balallan, Borve, Crossbost, Garrabost, Gravir, |
| 01612 | Manchester Central, Collyhurst, Urmston, Mercury, Moss Side, Blackfriars, Stockport, Manchester Ardwick, Ashton, Heaton Moor, Failsworth, Manchester East, Woodley, Cheetham Hill, Rusholme, Altrincham, Didsbury, Manchester Bury, Whitefield, |
| 01614 | Woodley, Stepping Hill, Marple, Stockport, Bramhall, Mercury, Gatley, Heaton Moor, Didsbury, Manchester East, Irlam, Manchester Bury, Whitefield, Hulme Hall, Oldham, Hyde, Cheetham Hill, Blackfriars, Sale, |
| 01616 | Blackfriars, Manchester Central, Oldham, Urmston, Collyhurst, Middleton, Failsworth, |
| 01619 | Wythenshawe, Ringway, Blackfriars, Sale, Altrincham, Manchester Central, Trafford, Pendleton, Oldham, Bramhall, Failsworth, Heaton Moor, Stockport, Walkden, |
| 01208 | Bodmin, Wadebridge, Cardinham, Lanivet, St Mabyn, St Tudy, Trebetherick, Lostwithiel, Port Isaac, |
| 02032 | Upton Park, Canary Wharf, Wood Street, Faraday, Nine Elms, Battersea, Vauxhall, Albert Dock, Maida Vale, Primrose Hill, Lords, Howland Street, Mayfair, Holborn, Monument, Gerrard Street, New Cross, Southwark, Leytonstone, Hendon, Colindale, Elstree, Kingsbury, North Edgware, Golders Green, Edgware, Mill Hill, Upper Holloway, Lower Holloway, Mitcham, Streatham, Thornton Heath, Crouch End, Enfield, Euston, Clerkenwell, Moorgate, Kingsland Green, Bishopsgate, Wapping, Stepney Green, Bayswater, Marylebone, Walworth, Bermondsey, Shoreditch, Clapton, Goodmayes, Tottenham, Poplar, Hackney, Mile End, Stamford Hill, Bexleyheath, Eltham, Sidcup, Bowes Park, Muswell Hill, Woodford, Highams Park, Gants Hill, Hainault, Chingford, Loughton, Pinner, South Harrow, Canonbury, Kentish Town, Hampstead, North Paddington, Winchmore Hill, Barnet, Ponders End, Edmonton, Palmers Green, New Southgate, Walthamstow, Kensal Green, Bromley, Catford, Chislehurst, Paddington, Norbury, Gipsy Hill, Dagenham, Wanstead, Greenwich, Deptford, Woolwich, Grove Park, Lee Green, Hammersmith, Shepherds Bush, Chiswick, Skyport, Croydon, Sanderstead, Purley, Beulah Hill, Sydenham, West Wickham, Addiscombe, Beckenham, Sutton Cheam, Ealing, Perivale, Greenford, Isleworth, Tulse Hill, Surbiton, Worcester Park, Thames Ditton, Ewell, Chessington, Kingston Upon Thames, Thamesmead, Kidbrooke, Twickenham, Southall, Hayes North, Pimlico, Sloane, Brixton, Westminster, Whitehall, Chelsea, Belgravia, South Kensington, Northolt, Wallington, West Kensington, Parsons Green, Southbank, Wembley, Harlesden, Hatch End, Kenton Road, Willesden, Cricklewood, Richmond Kew, Malden, Merton Park, Wimbledon, Ilford Central, Stratford, Barking, |
| 02033 | Hayes North, Albert Dock, Bishopsgate, |
| 02070 | Poplar, Stepney Green, Faraday, Wood Street, Howland Street, Whitehall, Canary Wharf, Marylebone, Mayfair, Gerrard Street, Covent Garden, Moorgate, Shoreditch, Clerkenwell, Holborn, Parsons Green, Kings Cross, Monument, Southwark, Southbank, Bayswater, North Paddington, South Kensington, Albert Dock, Brixton, Nine Elms, Wapping, Bermondsey, New Cross, Bishopsgate, Paddington, Vauxhall, Battersea, |
| 02072 | Moorgate, Belgravia, Westminster, Southbank, Covent Garden, Wood Street, Maida Vale, Pimlico, Monument, Gerrard Street, Bayswater, Battersea, Marylebone, North Paddington, South Kensington, Canonbury, Bermondsey, Southwark, Kings Cross, Kingsland Green, Kentish Town, Holborn, Earls Court, Bishopsgate, Clerkenwell, Walworth, New Cross, Howland Street, Euston, Mayfair, Sloane, Chelsea, Paddington, Upper Holloway, Wapping, Stepney Green, Lords, Brixton, |
| 02073 | Mayfair, Howland Street, Bayswater, Marylebone, Hampstead, Gerrard Street, Whitehall, Clerkenwell, Shoreditch, Brixton, Battersea, Maida Vale, Wood Street, Moorgate, Faraday, Monument, Westminster, Earls Court, West Kensington, Parsons Green, Chelsea, Fleet Street, Canonbury, Southwark, New Cross, Walworth, Kensington Gardens, Bishopsgate, Wapping, Covent Garden, Euston, Fulham, Bermondsey, |
| 02074 | Holborn, Southbank, Paddington, Southwark, Mayfair, Covent Garden, Bishopsgate, Moorgate, Wapping, Stepney Green, Kentish Town, Canonbury, Fleet Street, Kings Cross, Faraday, Hampstead, Gerrard Street, Lords, Howland Street, Monument, Primrose Hill, Whitehall, Bayswater, Marylebone, West Kensington, Fulham, Parsons Green, Albert Dock, Clerkenwell, Nine Elms, |
| 02075 | Bermondsey, Nine Elms, Brixton, Covent Garden, Poplar, Albert Dock, Canary Wharf, Mayfair, Kings Cross, Euston, Gerrard Street, Moorgate, North Paddington, Marylebone, Bishopsgate, Holborn, Clerkenwell, Wapping, Upper Holloway, Monument, Pimlico, Howland Street, South Kensington, Vauxhall, Fleet Street, Battersea, Primrose Hill, Southbank, Westminster, |
| 02076 | Wood Street, West Kensington, Maida Vale, Lower Holloway, Clerkenwell, Fulham, Parsons Green, Holborn, Bishopsgate, Howland Street, Shoreditch, Moorgate, North Paddington, Monument, Faraday, Upper Holloway, Southbank, Nine Elms, Mayfair, Pimlico, Covent Garden, Fleet Street, New Cross, Southwark, Westminster, Canary Wharf, Wapping, |
| 02077 | Lower Holloway, Walworth, Wapping, Clerkenwell, Stepney Green, Canonbury, Paddington, Wood Street, Kings Cross, Canary Wharf, Poplar, Nine Elms, Primrose Hill, North Paddington, Marylebone, Bayswater, Euston, Shoreditch, Sloane, Parsons Green, New Cross, Brixton, Gerrard Street, Vauxhall, Battersea, Bermondsey, Monument, Whitehall, West Kensington, Chelsea, Belgravia, Mayfair, Covent Garden, Holborn, South Kensington, Westminster, Southbank, Moorgate, Hampstead, Kensington Gardens, Pimlico, |
| 02078 | Battersea, Pimlico, Southbank, Whitehall, South Kensington, Westminster, Chelsea, Sloane, Wood Street, Kings Cross, Covent Garden, Clerkenwell, Kingsland Green, Nine Elms, Vauxhall, Fleet Street, Belgravia, Moorgate, Holborn, Earls Court, Fulham, Monument, Gerrard Street, Euston, Bishopsgate, Canary Wharf, |
| 02079 | Pimlico, Sloane, Southbank, Howland Street, Mayfair, Bayswater, Marylebone, Moorgate, Shoreditch, Kingsland Green, Kings Cross, Battersea, Brixton, Whitehall, Monument, Fleet Street, Kensington Gardens, Southwark, Kingston Upon Thames, Wapping, Clerkenwell, Westminster, Vauxhall, Nine Elms, Canary Wharf, Poplar, |
| 01311 | |
| 01312 | Edinburgh Rose Street, Fountainbridge, |
| 01314 | Loanhead, Colinton, Wester Hailes, Craiglockhart, Fountainbridge, Dalkeith, Portobello, Fairmilehead, Morningside, Maybury, Donaldson, Pentland, Leith, Granton, |
| 01315 | Waverley, Maybury, Granton, Leith, Pentland, Craiglockhart, Dalkeith, |
| 01316 | Maybury, Newington, Abbeyhill, Waverley, Musselburgh, Dalkeith, Fountainbridge, Portobello, Liberton, |
| 01313 | Donaldson, Edinburgh Rose Street, South Queensferry, Pentland, Davidson Mains, Dean, Colinton, Fairmilehead, Corstorphine, Maybury, Newington, Kirkliston, Leith, Granton, Portobello, Fountainbridge, |
| 01317 | Edinburgh Rose Street, |
Advanced notification of Planned Engineering Works are available from the service specific 'notifications' button in the broadband section of the customer portal.
