There are currently no service notifications.
Notifications are also available by RSS feed at http://www.idnet.net/statusrss.php and our Customer Portal .
These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
Our network providers perform essential maintenance on their networks during the early hours of the morning.
Reconnections and short periods of down time may be experienced.
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.8% | 0.4% | Great |
| Fibre Heroes | 99.8% | 0.6% | Great |
| Openreach | 99.4% | 0.7% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - Under Investigation - FIBRE DP - DAAGFIO - Otterburn - OBJ | Updated | 18/12 15:20 | 18/12 16:00 | 20/12 15:19 | ||
| 21CN MULTI-SERVICE : WOLVESNEWTON : LOSS OF SERVICE | 01291, | Updated | 18/12 13:13 | 18/12 15:45 | 18/12 18:07 | |
| Fibre - Under Investigation - DSLAM - NMCXQI - Kyle - KYE | Updated | 18/12 10:39 | 18/12 15:45 | 18/12 15:11 | ||
| Fibre - Under Investigation - IL2SOLT - BAADGM /shelf=0/slot=13/port=9 - Stratford On Avon - SUC | Updated | 18/12 15:00 | 18/12 15:30 | 18/12 21:00 | ||
| Fibre - Under Investigation - AggregatedCable - TSACCGK /shelf=0/slot=19/sub_slot=1 - Otterburn - OBJ | Updated | 18/12 07:30 | 18/12 15:30 | 19/12 19:00 | ||
| Copper - Damage - Storm - DP - 22 - Llansannan - LNF | Updated | 10/12 15:43 | 18/12 15:00 | 19/12 17:39 | ||
| Fibre - Under Investigation - DSLAM - NNBJHW - Wellingborough - WU | Updated | 18/12 10:58 | 18/12 14:30 | 18/12 16:58 | ||
| Copper - 3rd Party Damage - Public Unknown - DP - 794 - Armagh - AR | Updated | 18/12 13:03 | 18/12 13:30 | 25/12 13:01 | ||
| Fibre - Under Investigation - IL2SOLT - BAADQP /shelf=0/slot=11/port=4 - Wellingborough - WU | Initial | 18/12 12:55 | 18/12 13:15 | 18/12 18:54 | ||
| Fibre - Under Investigation - IL2SOLT - BAAOGF-OLT17 - Wallington - L/WAL | Updated | 18/12 08:39 | 18/12 12:45 | 19/12 00:00 | ||
| Fibre - Under Investigation - IL2SOLT - BAAFUH /shelf=0/slot=17/port=5 - Donaldson - EH/DON | Updated | 18/12 11:42 | 18/12 12:00 | 18/12 17:41 | ||
| Fibre - Under Investigation - IL2SOLT - BAAAFD /shelf=0/slot=16/port=3 - Donaldson - EH/DON | Updated | 18/12 11:41 | 18/12 12:00 | 18/12 17:41 | ||
| Fibre - Under Investigation - FIBRE DP - DAAJDUZ - Pumpsaint - PQS | Updated | 09/12 15:54 | 18/12 11:00 | 23/12 14:47 | ||
| Fibre - Under Investigation - IL2SOLT - BAADST /shelf=0/slot=14/port=19 - Colchester - CO | Updated | 18/12 09:47 | 18/12 10:15 | 18/12 15:47 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TSACUAQ - Lampeter - LAK | Updated | 11/12 11:46 | 18/12 09:30 | 23/12 21:14 | ||
| Fibre - Under Investigation - CBT - CBDXBLJ - Lampeter - LAK | Updated | 06/12 14:54 | 18/12 09:30 | 23/12 09:54 | ||
| Fibre - Under Investigation - CBT - CBAHQPT - Newry - NY | Updated | 18/12 08:55 | 18/12 09:15 | 20/12 08:55 | ||
| Copper - 3rd Party Damage - Public Known - PCP - 9 - Highworth - HIW | Updated | 13/12 19:31 | 18/12 09:00 | 02/01 17:00 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZBOQIK /shelf=0/slot=25/sub_slot=1 - Beeston - BEJ | Updated | 24/11 14:50 | 18/12 09:00 | 26/12 18:40 | ||
| 21CN WBC COPPER : WINKFIELD ROW : LOSS OF SERVICE | Updated | 18/12 07:24 | 18/12 08:30 | 18/12 08:40 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHK - Lampeter - LAK | Updated | 14/12 12:26 | 18/12 08:30 | 26/12 08:12 | ||
| Fibre - Under Investigation - DSLAM - NMDLPQ - Stornoway - SXU | Initial | 18/12 06:20 | 18/12 06:45 | 18/12 20:33 | ||
| Fibre - Under Investigation - DSLAM - NMDCWG - Benbecula - BEC | Updated | 18/12 03:25 | 18/12 04:00 | 19/12 23:59 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - R - Finningley - FGY | Updated | 04/12 13:01 | 17/12 16:30 | 26/12 17:00 | ||
| Fibre - General wear and tear - CONNECTORISED SPLITTER NODE - TMZCPXJS - Newton Stewart - NHY | Updated | 15/12 08:13 | 17/12 08:45 | 24/12 08:35 | ||
| Fibre - Under Investigation - FIBRE DP - DAAIAIU - Llangadfan - ULG | Updated | 08/12 14:00 | 17/12 08:15 | 22/12 10:23 | ||
| Copper - Water Ingress - DP - 347 - New Southgate - L/ENT | Updated | 03/12 15:40 | 17/12 07:45 | 24/12 16:32 | ||
| Copper - Under Investigation - SCP - 1/1 - Porlock - PLK | Updated | 14/12 11:55 | 16/12 14:30 | 24/12 17:00 | ||
| Fibre - Under Investigation - FIBRE DP - DAAGGHC - Lampeter - LAK | Updated | 14/12 12:26 | 16/12 14:15 | 24/12 19:25 | ||
| Copper - Water Ingress - PCP - 4 - Copplestone - ZPG | Updated | 28/11 16:46 | 15/12 12:45 | 23/12 07:35 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHI - Lampeter - LAK | Updated | 09/12 14:35 | 15/12 09:00 | 23/12 14:50 | ||
| Fibre - Under Investigation - SPLITTER DP - SDBDLHE - Lampeter - LAK | Updated | 10/12 10:35 | 15/12 09:00 | 23/12 14:50 | ||
| Copper - Water Ingress - Exchange Cable - A - Standish - SPW | Cleared | 13/12 08:03 | 18/12 16:30 | 13/12 08:47 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing overnight maintenance. Services are at risk and may be affected during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - LSWAN (Wandsworth) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Bradford Area (New) | Customers will experience an outage during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Bognor Regis Area (New) | Customers will experience an outage during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Worcester Area (New) | Customers will experience a loss of service during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Solihull Area (New) | Our supplier is conducting planned maintenance on their network. Customers will experience an outage of up to 60 minutes during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Bentley Heath Area (New) | Our supplier is conducting planned maintenance on their network. Customers will experience an outage of up to 60 minutes during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Portsmouth Area (New) | Our supplier is conducting planned maintenance on their network. Customers will experience an outage of up to 60 minutes during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Northampton Area (New) | Our supplier is conducting planned maintenance on their network. Customers will experience an outage of up to 60 minutes during the maintenance window. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Swindon Area (New) | Our supplier is conducting planned maintenance on their network. Customers will experience an outage of up to 60 minutes during the maintenance window. We regret any inconvenience this may cause. |
