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These statuses are updated manually when a confirmed incident has occurred.
| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
| Service | Connections Currently Active | Recent Disconnects | Status | |
|---|---|---|---|---|
 |
ADSL2PLUS | 97.6% | 2.9% | OK |
|
FTTC | 98.8% | 0.6% | Great |
|
FTTP | 99.6% | 0.4% | Great |
|
SOGEA | 99.5% | 0.6% | Great |
 |
FTTH | 99.7% | 0.4% | Great |
|
FTTP-CF | 100% | 0% | Great |
|
FTTP-CFLA | 99.6% | 0.4% | Great |
 |
FTTP-FF | 100% | 0.4% | Great |
 |
MOBILE | 100% | 0% | Great |
 |
FTTP-ITS | 100% | 0% | Great |
 |
FTTP-MS3 | 95.6% | 2.2% | OK |
 |
FTTP-TR | 100% | 0% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| Fibre - General wear and tear - CBT - CBZETOID - Beith - BVP | Updated | 15/10 09:11 | 15/10 21:00 | 19/10 13:02 | ||
| Fibre - Under Investigation - IL2SOLT - BAAOBA /rack=1/shelf=1/slot=LT15/port=7 - Hornchurch - L/HC | Initial | 15/10 20:45 | 15/10 21:00 | 16/10 02:35 | ||
| 21CN MULTI-SERVICE : FELIXSTOWE DOCKS UNIT A : EMERGENCY PEW | Initial | 15/10 15:25 | 15/10 20:15 | 16/10 06:00 | ||
| Fibre - Under Investigation - IL2SOLT - BAALCN /rack=1/shelf=1/slot=LT7/port=1 - Musselburgh - EH/MUS | Updated | 15/10 17:43 | 15/10 18:00 | 15/10 23:42 | ||
| Fibre - Under Investigation - AggregatedCable - TMZDRCCF /shelf=0/slot=3/sub_slot=4 - Farnborough - FB | Updated | 15/10 04:00 | 15/10 17:30 | 16/10 17:12 | ||
| Fibre - Under Investigation - IL2SOLT - BAALCD - Purfleet - L/PT | Updated | 15/10 13:07 | 15/10 17:15 | 15/10 21:30 | ||
| Fibre - Under Investigation - IL2SOLT - BAAEAV /shelf=0/slot=14/port=6 - Stourbridge - SR | Initial | 15/10 16:48 | 15/10 17:15 | 15/10 22:48 | ||
| Fibre - Under Investigation - IL2SOLT - BAABCS /shelf=0/slot=14/port=4 - Sale - MR/SAL | Updated | 15/10 15:34 | 15/10 16:00 | 15/10 21:33 | ||
| 21CN MULTI-SERVICE : EDINBURGH LEITH : LOSS OF SERVICE | 01315, | Updated | 15/10 12:16 | 15/10 15:00 | 15/10 17:05 | |
| Copper - Damage - Storm - DP - 258 - Penshurst - PCF | Updated | 06/10 10:29 | 15/10 15:00 | 23/10 17:00 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZDBKKQ /shelf=0/slot=1/sub_slot=1 - Cumbernauld - CUJ | Updated | 04/10 17:37 | 15/10 14:30 | 16/10 17:00 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGPT /shelf=0/slot=16/port=6 - Hammersmith - L/RIV | Initial | 15/10 13:46 | 15/10 14:00 | 15/10 19:33 | ||
| Fibre - Under Investigation - IL2SOLT - BAACPA - Leith - EH/LEI | Updated | 15/10 12:21 | 15/10 13:45 | 15/10 18:20 | ||
| Fibre - Under Investigation - IL2SOLT - BAAGJW - Leith - EH/LEI | Updated | 15/10 12:19 | 15/10 13:00 | 15/10 18:18 | ||
| Fibre - Under Investigation - IL2SOLT - BAAEQN - Leith - EH/LEI | Updated | 15/10 12:19 | 15/10 12:45 | 15/10 18:18 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZDCNBN - Nefyn - NBB | Updated | 15/10 12:31 | 15/10 12:45 | 17/10 12:15 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZCPISY /shelf=0/slot=25/sub_slot=1 - Newton Stewart - NHY | Updated | 14/10 07:21 | 15/10 12:15 | 16/10 17:12 | ||
| Fibre - Under Investigation - AggregatedCable - TMZCFDCG /shelf=0/slot=5/sub_slot=4 - Selly Oak - BM/SEL | Updated | 15/10 11:32 | 15/10 12:00 | 15/10 17:31 | ||
| Copper - Under Investigation - PCP - 39 - Lea Valley - L/LV | Updated | 06/10 07:11 | 15/10 11:45 | 20/10 08:46 | ||
| Copper - Theft/Attempted Theft - PCP - 1 - Ranskill - RKL | Updated | 02/10 15:14 | 15/10 11:00 | 23/10 16:19 | ||
| Copper - General wear and tear - PCP - 3 - Kingsbury - L/DRY | Updated | 12/10 16:45 | 15/10 10:15 | 21/10 17:00 | ||
| Copper - Theft/Attempted Theft - PCP - 3 - Leire - URE | Updated | 14/10 17:10 | 15/10 10:15 | 21/10 17:07 | ||
| Copper - Theft/Attempted Theft - PCP - 1 - Leire - URE | Updated | 14/10 16:11 | 15/10 10:15 | 21/10 17:08 | ||
| Copper - Theft/Attempted Theft - PCP - 4 - Leire - URE | Updated | 09/10 10:49 | 15/10 09:00 | 16/10 17:41 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - L - Adwick Le Street - AEK | Updated | 13/10 14:45 | 15/10 08:45 | 23/10 11:24 | ||
| Copper - General wear and tear - DP - 14 - Bideford - BGF | Updated | 14/10 12:35 | 15/10 07:45 | 21/10 17:35 | ||
| Fibre - General wear and tear - IL2S - BAACRE - Huyton - LV/HUY | Updated | 15/10 02:09 | 15/10 04:45 | 15/10 07:42 | ||
| 21CN MULTI-SERVICE : NEWCASTLE UPON TYNE : LOSS OF SERVICE | Initial | 15/10 02:18 | 15/10 02:45 | 15/10 07:11 | ||
| Fibre - Under Investigation - IL2SOLT - BAAHOM /rack=1/shelf=1/slot=LT14/port=16 - Abergavenny - AG | Updated | 15/10 01:35 | 15/10 02:30 | 15/10 07:09 | ||
| Fibre - Under Investigation - IL2SOLT - HEAAFZ - Germoe - GKO | Updated | 15/10 01:47 | 15/10 02:30 | 15/10 07:46 | ||
| Fibre - Under Investigation - AggregatedCable - HAACAY - St Ives - SBO | Updated | 15/10 01:31 | 15/10 02:15 | 15/10 07:31 | ||
| Fibre - Under Investigation - AggregatedCable - HAACVX - Neath - NM | Updated | 15/10 01:38 | 15/10 02:15 | 15/10 07:32 | ||
| Fibre - Under Investigation - IL2SOLT - HAABZV - Settle - SFT | Updated | 15/10 01:37 | 15/10 02:15 | 15/10 07:36 | ||
| Fibre - Under Investigation - IL2SOLT - HAABLZ - Helston - HHS | Initial | 15/10 01:48 | 15/10 02:15 | 15/10 07:36 | ||
| Fibre - Under Investigation - IL2SOLT - HAACVX - Neath - NM | Updated | 15/10 01:32 | 15/10 02:00 | 15/10 07:32 | ||
| Fibre - Under Investigation - IL2SOLT - HAABKV - Parwich - PWH | Updated | 15/10 01:39 | 15/10 02:00 | 15/10 07:36 | ||
| Fibre - Under Investigation - IL2SOLT - HAABWA - St Ives - SBO | Initial | 15/10 01:38 | 15/10 02:00 | 15/10 07:31 | ||
| Fibre - Under Investigation - IL2SOLT - HAACBK - Settle - SFT | Initial | 15/10 01:37 | 15/10 02:00 | 15/10 07:36 | ||
| Fibre - Under Investigation - AggregatedCable - HAABMD - Helston - HHS | Initial | 15/10 01:37 | 15/10 02:00 | 15/10 07:36 | ||
| Fibre - Under Investigation - CBT - CBALSCU - Hastings - HS | Updated | 03/10 09:02 | 14/10 12:45 | 21/10 07:38 | ||
| Copper - General wear and tear - Exchange Cable - R - Bristol - BS/RED | Updated | 12/10 14:04 | 14/10 09:15 | 30/10 17:57 | ||
| Copper - Theft/Attempted Theft - PCP - 8 - Snaith - SLF | Updated | 29/09 09:56 | 14/10 08:00 | 19/10 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - X - Hoo - HLA | Updated | 12/10 11:05 | 13/10 11:45 | 20/10 17:00 | ||
| Copper - Theft/Attempted Theft - Exchange Cable - W - Woodham Ferrers - WFP | Updated | 01/10 15:31 | 13/10 09:30 | 16/10 10:18 | ||
| Fibre - Under Investigation - DSLAM - NMDVLZ - Hammersmith - L/RIV | Cleared | 09/10 18:26 | 15/10 20:45 | 10/10 03:47 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Planned Maintenance - SDKMPTW-Brighton Kemptown (New) | We are carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 1 hour during the maintenance window. Reason for maintenance: Hardware Upgrade | ||
| Planned Maintenance - LNWGN - Welwyn Garden City (New) | Our supplier will be conducting emergency maintenance in the area. | ||
| Planned Maintainance - Trooli -FER18, MEO12, WRA8 (New) | Engineers are carrying out planned maintenance affecting the listed locations. Customers may briefly lose connectivity during the maintenance window. We regrets any inconvenience this may cause. | ||
| Planned Maintainance - Trooli - PEM3, EPE4, SMR5 (New) | Engineers are carrying out planned maintenance affecting the listed locations. Customers may briefly lose connectivity during the maintenance window. We regrets any inconvenience this may cause. | ||
| Planned Maintainance - Trooli - STU1,FDA3,BND9,SDLTTLH (New) | Engineers are carrying out planned maintenance affecting the listed locations. Customers may briefly lose connectivity during the maintenance window. We regrets any inconvenience this may cause. | ||
| Planned Maintainance - Trooli (New) | Engineers are carrying out planned maintenance affecting the listed locations. Customers may briefly lose connectivity during the maintenance window. Postcodes: NWHVN14, RIN8, WND1 We regrets any inconvenience this may cause. | ||
| Planned Maintainance - Trooli (New) | Engineers are carrying out planned maintenance affecting the listed locations. Customers may briefly lose connectivity during the maintenance window. Postcodes: CAS1, HAS26, HAS26B, GM16 We regrets any inconvenience this may cause. |
All prices shown include VAT @ 20%.
