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| Announcement | Good Service |
|---|---|
| Broadband - CityFibre | Good Service |
| Broadband - EtherWifi | Good Service |
| Broadband - FibreHeroes | Good Service |
| Broadband - Mobile | Good Service |
| Broadband - MS3 | Good Service |
| Broadband - Netomnia Business | Good Service |
| Broadband - Openreach (ADSL/FTTC/SoGEA/FTTP) | Good Service |
| EMail - Incoming | Good Service |
| EMail - Outgoing | Good Service |
| EtherPro Leased Lines | Good Service |
| Hosting - Telecity | Good Service |
| Hosting - Telehouse | Good Service |
| Peering - Linx | Good Service |
| Peering - Lonap | Good Service |
| Peering - Other | Good Service |
| Support - Email | Good Service |
| Support - Telephone | Good Service |
| Network | Connections Currently Active | Recent Disconnects | Status |
|---|---|---|---|
| CityFibre | 99.7% | 0.1% | Great |
| Fibre Heroes | 100% | 0.2% | Great |
| Openreach | 99.3% | 0.7% | Great |
| Headline | Area Codes | Exchanges | Status | Detected | Updated | Estimated Clear |
|---|---|---|---|---|---|---|
| 21CN MULTI-SERVICE : DEREHAM : DEGRADED SERVICE | 01362, 01603, | Updated | 02/02 19:32 | 02/02 20:45 | 03/02 17:00 | |
| Fibre - Hardware Failure - IL2S - BAAOFV /rack=1/shelf=1/slot=LT6/port=6 - null - YH/TN | Updated | 02/02 16:03 | 02/02 20:15 | 02/02 22:02 | ||
| Fibre - Under Investigation - DSLAM - NNALMK - Forfar - FF | Updated | 02/02 19:38 | 02/02 20:00 | 03/02 00:38 | ||
| Fibre - Under Investigation - IL2SOLT - BAAFVH /shelf=0/slot=11/port=28 - Dingwall - DGB | Updated | 02/02 15:07 | 02/02 15:30 | 02/02 21:06 | ||
| Copper - Under Investigation - Exchange Cable - E - Fordingbridge - FDC | Updated | 29/01 08:21 | 02/02 14:00 | 06/02 17:00 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TCZBPXDY /shelf=0/slot=1/sub_slot=1 - East Kilbride - EFI | Updated | 02/02 11:42 | 02/02 13:45 | 04/02 23:30 | ||
| Fibre - Under Investigation - CONNECTORISED SPN - TSADBVW - Lampeter - LAK | Updated | 27/01 11:59 | 02/02 13:45 | 10/02 19:05 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAAXTB /shelf=0/slot=1/sub_slot=1 - Biggar - BVS | Updated | 28/01 12:51 | 02/02 12:30 | 06/02 16:44 | ||
| Fibre - Under Investigation - IL2SOLT - BAADGZ /shelf=0/slot=18/port=0 - Burscough - BUC | Updated | 02/02 06:04 | 02/02 12:15 | 03/02 12:57 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMZBOABW /shelf=0/slot=1/sub_slot=1 - Cheadle - CFU | Updated | 06/01 18:08 | 02/02 12:15 | 09/02 07:49 | ||
| Fibre - Hardware Failure - IL2S - HAABKU /rack=1/shelf=1/slot=LT1/port=9 | Updated | 02/02 09:50 | 02/02 12:00 | 02/02 15:49 | ||
| Copper - General wear and tear - DP - 4 - Ardvasar - AVS | Updated | 29/01 18:06 | 02/02 10:45 | 06/02 18:03 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZDCICN - Thurlaston - TLQ | Updated | 02/02 09:22 | 02/02 09:45 | 04/02 09:22 | ||
| Fibre - Under Investigation - CONNECTORISED SPLITTER NODE - TMZBIQTF - Wickford - WKF | Updated | 26/01 09:31 | 02/02 07:45 | 05/02 16:05 | ||
| Copper - General wear and tear - DP - 95 - Holmesfield - FMJ | Updated | 26/01 14:02 | 30/01 14:00 | 13/02 14:34 | ||
| Copper - General wear and tear - Exchange Cable - AZ - Leamington Spa - LG | Updated | 30/01 11:32 | 30/01 13:15 | 13/02 17:19 | ||
| Copper - Under Investigation - Exchange Cable - A - Ashtead - L/AT | Updated | 30/01 07:21 | 30/01 11:30 | 06/02 17:00 | ||
| Copper - General wear and tear - DP - 294 - Paddington - L/PAD | Updated | 19/12 12:25 | 30/01 11:00 | 06/02 17:09 | ||
| Copper - Under Investigation - Exchange Cable - A - Henley In Arden - HHX | Updated | 29/01 14:02 | 30/01 09:00 | 20/02 17:52 | ||
| Copper - Damage - Storm - DP - 10 - Llansteffan - LLM | Updated | 29/01 15:18 | 29/01 16:15 | 29/05 15:06 | ||
| Fibre - Under Investigation - MULTI_FUNCTION NODE - TMAHTDB /shelf=0/slot=25/sub_slot=1 - Pulborough - PHL | Updated | 22/01 12:27 | 29/01 14:15 | 10/02 14:02 | ||
| Copper - General wear and tear - DP - 1198 - Highcliffe - HCF | Updated | 29/01 12:35 | 29/01 13:00 | 06/02 17:00 | ||
| Copper - Damage - Storm - DP - 1242 - Penzance - PZ | Updated | 29/01 08:57 | 29/01 09:15 | 06/02 17:00 | ||
| Fibre - Under Investigation - CONNECTORISED SPN - TSACUGD - Cardigan - CG | Updated | 27/01 10:27 | 29/01 09:15 | 10/03 14:31 | ||
| Copper - 3rd Party Damage - Public Unknown - DP - 17 - Kirkgunzeon - KUZ | Updated | 27/01 09:30 | 28/01 13:45 | 13/02 17:00 | ||
| Copper - General wear and tear - DP - 75 - Upper Basildon - URN | Updated | 27/01 11:32 | 27/01 12:30 | 09/02 11:29 |
| Start Date | End Date | Title | Description |
|---|---|---|---|
| Emergency Planned Maintenance - Ellesmere Port (LVELL) (New) | Due to emergency works at Ellesmere Port exchange some users in Ellesmere Port and the surrounding areas may experience a brief disruption to service while load balancing maintenance is conducted during the window of 1am to 6am on Tuesday 3rd February 2026. | ||
| Emergency Planned Maintenance - Claughton (LVCLA) (New) | Due to emergency works at Claughton exchange some users in Claughton and the surrounding areas may experience a brief disruption to service while load balancing maintenance is conducted during the window of 1am to 6am on Tuesday 3rd February 2026. | ||
| Planned Maintenance - Wolverhampton (CMWV) Basford (EMBASFO) Hinckley(EMHINCK) Rochdale(LCROC) Mile End(LNMED) Acton(LWACT) North Wembley (LWNWEM ) Acomb (MYACO) Dunstable (SMDB) Coleford (SSCOL) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Rossendale (LCROS) Nelson (LCNEL) Warrington (LVWAR) Durham (NEDU) Weston-Super-Mare(SSWSM) (New) | Our supplier is performing maintenance during this period. Services should be considered at risk during the maintenance window, and may be affected during this time. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Northampton (EMNORTH) (New) | Planned maintenance is currently underway, and some services may be affected during this period. We apologise for any inconvenience caused. | ||
| Planned Maintenance - Multiple Exchanges (New) | Our supplier is performing overnight maintenance on the network in multiple locations: STWSTBN - Westbourne WSGRE - Greenock WMSPA - Stafford WWHONI - Honiton CMKING - Kings Norton MYBD - Bradford LSSUT - Sutton Cheam CMLEA - Leamore LCBLK - Blackburn CLCAN - Canonbury MRMOS - Moss Side NEWAS - Washington NEDU - Durham LVSAI - Saint Helens Customers services will be impacted during the maintenance period. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Multiple Exchanges (New) | Our supplier is performing overnight maintenance on the network affecting multiple exchange areas: SSCMN - Cheltenham EMLANGL - Langley Mill SMCSH - Chesham SWPTB - Port Talbot EAIPS - Ipswich MYMIL - Milnsbridge LNBPK - Bowes Park STLOCKH - Locksheath MRASH - Ashton-under-Lyne MYKEI - Keighley Customers services will be impacted during the maintenance period. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Guildford Area (New) | Our supplier is performing overnight maintenance on the network. Customers services will be impacted during the maintenance period. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Walkden Area (New) | All service will be impacted during the change window. Customer downtime is expected to be around 1 hour. We regret any inconvenience this may cause. | ||
| Planned Maintenance - Leigh Area (New) | All service will be impacted during the change window. Customer downtime is expected to be around 1 hour. We regret any inconvenience this may cause. |
